The Export department’s objectives are to put at your disposal :
A commercial organization structured in geographic areas, in order to tackle your specific local issues
Our employees are trained to understand the fundamentals of the geographic areas they work with, thus guaranteeing that they will be able to meet your requirements and adapt to the specificities of your market.
Innovative products, so that they suit the development of your activities and let you be our step ahead of your competitors
Our R& D laboratory, located in l'Isle d'Abeau in France enables us to develop products tailored to overcome the constraints of the markets. (Tropical areas / extreme weather conditions / building methods…)
It benefits from the global expertise of our other R&D centers dedicated to mortars, based in the US, Spain, Argentina and Australia.
All our production sites in France are ISO 9001 certified, version 2000, since January 2001. This standard is the basement of our constant will to ensure perfect quality of our products and services.
Customer Service : a day-to-day reality
Logistics : our industrial organization, structured in 6 production units located all over France (Malesherbes, St Pierre, Isle-Sur-Sorgue, Portet-Sur-Garonne, Paviers, St Amand-Les-Eaux) makes the positioning of containers easy, as some of our sites are very close to boarding harbours.
Active listening : our customer assistants guarantee the product disposal date and ensure the traceability of your goods.
Advice : our technical assistance team replies to any inquiry regarding your specific requirements.
Support : our Training Centre in Toulouse enables you to deepen your knowledge, we propose a wide range of training programmes tailored to your needs.